Assess needs, research, develop, conduct, and evaluate both soft skills and training programs for both classroom and e-learning venues. Provide training expertise in support of division strategic objectives and manage training administration.
Facilitate seminars, workshops, and other training sessions to address business and organizational needs; provide feedback when necessary to ensure workshop content continues to be relevant to our learners
Develop and enhance training programs in support of corporate and/or division objectives; ensure presentations and materials are audience appropriate and appeal to adult learning styles
Collaborate to determine formal training needs assessments for corporate and/or division training and initiatives; make recommendations to ensure corporate and/or division objectives are met
Measure training effectiveness through appropriate use of instruments including tests, surveys, focus groups, and questionnaires; monitor program effectiveness and report results to management
Develop criteria for evaluating training programs; recommend program improvements and implement approved resulting changes
Ensure reports are accurate and useful; collaborate as appropriate with business partners to ensure business requirements are met
Develop computer-based training for VSP Global Companies and ensure audience appropriateness and effectiveness
Research training program topics by gathering information from all available sources to use in developing meaningful content and materials; this includes interviewing internal and external subject matter experts, as well as using libraries and web sites
Manage logistics, curriculum, delivery, and assessment
Recommend process improvements to ensure quality service and improve efficiencies in alignment with strategic goals
Bachelor's degree in Business Administration or related field or equivalent work experience
Two years presentation/facilitation experience in a teaching, training or coaching, and facilitation capacity
Ability to work with and teach varying degrees of abilities and experience levels using varying methods to address adult learning styles
Excellent verbal and written communication and interpersonal skills
Skill to use computer-based training software, word processing, desktop publishing, graphics, and presentation tools. Knowledge of web-based training and tracking tools.
Ability to regularly exercises discretion and independent judgment in the performance of his/her job duties.
Must be able to work onsite in Folsom, CA
Experience with Adobe Captivate, Articulate 360, or other content creation software
Strong knowledge in production processes and procedures
Experience utilizing a Learning Management System / Training Management System
Strong organizational and project management skills, and the ability to prioritize to deadlines
VSP Global is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.